Microsoft Entourage X Internet Email Configuration

This document explains how to configure Microsoft Entourage X, as installed with Office X for the Macintosh.

Disclaimer: These procedures have been written for the latest version of this client. If you have problems configuring your client, please update your software to the latest version. To update Entourage X, choose "Downloads and Updates" from the Entourage Help menu.

Due to the complex nature of Microsoft Entourage, MillerMultimedia provides very limited support for this product. Specifically only the basic setup and configuration of Internet email for MillerMultimedia accounts is supported. To resolve issues such as corrupt files and/or corrupt mailboxes, troubleshooting filters and rules, any issues involving problems with the calendar, contact list or task list functions please contact Microsoft's Support (phone: 1-800-936-3500) directly.

1. Start Entourage. If the account assistant program does not automatically, click Tools and then click Accounts.
   

   

2. In the Accounts window click New.
   

   

3. The Account Setup Assistant will start. Click the Configure account manually button.
   

   

4. Select POP for Account type and click OK.
   

   

5. Enter your settings.
   • Account Name
     • Name your account something descriptive such as "Company E-Mail Account".
   • Name
     • Enter your full name as you would like it to appear on the messages that you send.
   • Email address
     • In the E-mail Address field type in your full E-mail address.
       For instance, jsmith@example.com
   • Account ID
     • Enter your full email address in this field
   • POP Server
     • This is the incoming server.
     • This field should be set to your domain name. (In the example replace example.com with your domain name)
   • SMTP Server
   • This is the outgoing server.
   • This field should be set to your domain name. (In the example replace example.com with your domain name)
   • In the Password field enter the password supplied by MillerMultimedia.
     If you want Entourage to remember your password so it will not prompt you everytime you check your mail check the box next to Save password in my Max OS keychain.
   
   

   

6. Click OK in the Edit Account window.
   
   
7. Close the Accounts window to save your settings.
   
   

8. Your account is now configured to check and send mail.

   IMPORTANT: If you experience problems sending mail, please verify that your settings match the settings specified in this document. If you continue to have problems using these settings, please check with your ISP (Internet Service Provider) and see if they allow emails to be sent to server's other than their own. If your ISP restricts outgoing email to their servers, edit your account and replace the SMTP server name with the SMTP server name your ISP provided you.