Microsoft Outlook 2000 Internet E-mail Configuration

Overview

Microsoft Outlook 2000 is a combination email, calendaring, contact manager and task manager application. This document explains how Microsoft Outlook 2000 can be configured to send and receive email via your MillerMultimedia account exclusively.

This document refers specifically to Microsoft Outlook 2000 not Outlook Express, a stand alone email application by Microsoft.

Microsoft Outlook for the Macintosh does not support Internet email; however, you can use Microsoft Entourage, an application with similar functionality, which is part of Microsoft Office 2004, Microsoft Office 2001 and Office X for the Macintosh.

Disclaimer: Due to the complex nature of Microsoft Outlook, MillerMultimedia provides very limited support for this product. Specifically only the basic setup and configuration of Internet email for MillerMultimedia accounts is supported. We do not support the use of Outlook with Microsoft Exchange servers. To resolve issues such as corrupt files and/or corrupt mailboxes, troubleshooting filters and rules, any issues involving problems with the calendar, contact list or task list functions please contact Microsoft's Support (phone: 1-800-936-3500) directly.

Added Risks of Running Outlook

If you choose Microsoft Outlook to use as an email client, be aware that a very large percentage of computer viruses are written specifically to target and exploit vulnerabilities in the Microsoft Outlook email application. Thus, using Outlook to send and receive email greatly increases the chance of your computer being infected with a computer virus and spreading it to every email address in your Outlook contact list. If you decide to use Outlook we strongly recommend that you install antivirus protection such as Norton Antivirus and configure your computer to check for virus definition updates daily. Even with recent virus protection we recommend you exercise extreme caution when deciding which email attachments you should open. If you can not or do not wish to use Virus protection and update it daily we strongly recommend you do not use Outlook.

Requirements

• Microsoft Outlook 2000 or greater version. (Note: Outlook is included as part of the Microsoft Office 2000 for the pc).
• Windows 98/ME/2000/XP operating system or greater.
• Your account information from MillerMultimedia (email address, username, password, server names).
• A modem, ethernet, DSL or cable modem connection to the Internet.

Configuring Outlook 2000 for Internet E-mail

1. Open Outlook by double clicking on the Microsoft Outlook icon located on the Windows desktop.
2. Click on Tools from the Microsoft Outlook main menu bar located at top of the window and select Accounts from the drop down menu.
   
3. In the Internet Accounts window, make sure the Mail tab is selected, then click on the Add button and select Mail.
   ( If your account is already created and you only need to modify the account select the account by highlighting it with the mouse and then click on the Properties button).
   
4. Type in your real name as you want it to appear in your E-mail messages in the Display name field.
   For example, if your name is John Smith, type in John Smith
   Click the Next button to continue.
   
5. In the E-mail Address field type in your full E-mail address.
   For instance, jsmith@example.com, then click the Next button to continue.
   
6. The Internet Connection Wizard - E-mail Server Names window will appear and prompt for the following information:
   1. At the My incoming mail server is field verify that POP3 server is selected from the drop down menu.
   2. For both the Incoming mail (POP3 or IMAP) server and Outgoing mail (SMTP) fields enter your domain name: example.com (Replacing example.com with your domain name.)
   3. Click the Next button to continue.
      
7. At the Internet Mail Logon window in the Account name field enter your account name.
   For instance, jsmith@example.com (You will need to use your full email adress as your account name).
   In the Password field enter the password supplied by MillerMultimedia.
   If you want Outlook to remember your password so it will not prompt you everytime you check your mail check the box next to Remember password.
   Click the Next button to continue.
   
8. At the Congratulations window click on the Finish button.
   
   
9. Outlook should now be configured to send and receive E-mail via your account.

Additional E-mail Settings: Configuring Outlook so You Can Check E-mail from Multiple Locations

Many people desire to be able to send and receive mail at more than one location - for instance from both home and work. If this is the case you will want to configure MS Outlook to 'Leave mail on the server' for a specific number of days. You need to specify a specific number of days to leave on the server because your inbox file on server (which contains all your E-mail) has a typical quota of 8-10 megabytes. Having Outlook remove files (E-mail) from the server will help prevent you from exceeding your E-mail quota on the server and will enhance download performance and decrease the possibility of you having mail issues such as 'oversized mail' or a 'corrupted inbox.' To configure Outlook to leave mail on the server so you can check the mail from other machines do the following:

1. In the Internet Accounts Window make sure the account is selected and then click the Properties button.
2. Click on the Advanced tab. Under the Delivery section check the box next to the words 'Leave Mail on Server.'
   Check the box next to the words Remove from server after _ days. We recommend entering a number somewhere between 5 to 14 days to leave mail on the server.
3. Check the box next to Remove from server when deleted from the 'Deleted Items.' (This option allows you to immediately trash junk e-mail from the server by emptying the 'Deleted Items' folder. The next time you check mail the messages trashed will be removed from the server).
4. Click on the OK button.
5. Click the Close button.

IMPORTANT: If you experience problems sending mail, please verify that your settings match the settings specified in this document. If you continue to have problems using these settings, please check with your ISP (Internet Service Provider) and see if they allow emails to be sent to server's other than their own. If your ISP restricts outgoing email to their servers, edit your account and replace the SMTP server name with the SMTP server name your ISP provided you.