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Microsoft Outlook 2003 Internet Email Configuration

Overview

Microsoft Outlook 2003 is a combination email, calendaring, contact manager and task manager application. This document explains how Microsoft Outlook 2003 can be configured to send and receive email via your MillerMultimedia account exclusively.

This document refers specifically to Microsoft Outlook 2003 not Outlook Express, a stand alone email application by Microsoft.

Microsoft Outlook for the Macintosh does not support Internet email; however, you can use Microsoft Entourage, an application with similar functionality, which is part of Microsoft Office 2004, Microsoft Office 2001 and Office X for the Macintosh.

Disclaimer: Due to the complex nature of Microsoft Outlook, MillerMultimedia provides very limited support for this product. Specifically only the basic setup and configuration of Internet email for MillerMultimedia accounts is supported. We do not support the use of Outlook with Microsoft Exchange servers. To resolve issues such as corrupt files and/or corrupt mailboxes, troubleshooting filters and rules, any issues involving problems with the calendar, contact list or task list functions please contact Microsoft's Support (phone: 1-800-936-3500) directly.

Added Risks of Running Outlook

If you choose Microsoft Outlook to use as an email client, be aware that a very large percentage of computer viruses are written specifically to target and exploit vulnerabilities in the Microsoft Outlook email application. Thus, using Outlook to send and receive email greatly increases the chance of your computer being infected with a computer virus and spreading it to every email address in your Outlook contact list. If you decide to use Outlook we strongly recommend that you install antivirus protection such as Norton Antivirus and configure your computer to check for virus definition updates daily. Even with recent virus protection we recommend you exercise extreme caution when deciding which email attachments you should open. If you can not or do not wish to use Virus protection and update it daily we strongly recommend you do not use Outlook.

Requirements

  • Microsoft Outlook 2003 or greater version. (Note: Outlook is included in Microsoft Office 2003 for the PC).
  • Windows XP or Windows 2000 operating system or greater.
  • Your account information from MillerMultimedia (email address, username, password, server names).
  • A modem, ethernet, DSL or cable modem connection to the Internet.

Configuring Outlook 2003 for Internet Email

  1. Open Outlook by double clicking on the Microsoft Outlook icon located on the Windows desktop.
  2. Select Tools > E-mail Accounts.
    Selecting Tools - E-mail Accounts graphic
  3. Make sure Add a new e-mail account is selected, then click Next .
    ( If your account is already created and you only need to modify the account select View or change existing e-mail accounts).
    E-mail Accounts
  4. Select POP3, then click Next.
    E-mail Accounts - selecting POP3
  5. Type in your real name as you want it to appear in your email messages in the Your Name field. For example, if your name is John Smith, type John Smith
    In the E-mail Address field, type your full E-mail address provided to you by MillerMultimedia. For instance, jsmith@example.com
    In the Incoming mail server ( POP3) field and the Outgoing mail server (SMTP) field , enter your companies domain name (replace example.com with your domain name).

    E-mail Accounts - User Information
  6. If you want to be able to send and receive mail at more than one location - for instance from both home and work, you will need to configure MS Outlook to 'Leave mail on the server' for a specific number of days. Specify the number of days to leave email on the server. Having Outlook remove files (email) from the server will enhance download performance and decrease the possibility of you having mail issues such as 'oversized mail' or a 'corrupted inbox.' To configure Outlook to leave mail on the server so you can check your mail from other machines, do the following:

    Click on the Advanced tab.
    Uncheck the box next to the words Leave a copy of messages on server.
    This will maximize the free space for your inbox on the server.
    Internet E-mail Settings - Advanced tab
  7. Check the box Remove from server when deleted from the 'Deleted Items.' This option allows you to immediately trash email from the server by emptying the 'Deleted Items' folder. The next time you check mail, the messages trashed will be removed from the server.
  8. Click OK.
  9. Click Next, then click Finish.
    E-mail Accounts - Finished
    Outlook should now be configured to send and receive email via your account.

IMPORTANT: If you experience problems sending mail, please verify that your settings match the settings specified in this document. If you continue to have problems using these settings, please check with your ISP (Internet Service Provider) and see if they allow emails to be sent to server's other than their own. If your ISP restricts outgoing email to their servers, edit your account and replace the SMTP server name with the SMTP server name your ISP provided you.